Shipping & Delivery
Shipping & Delivery
We currently ship across the United Kingdom only. Every stor.ree order is packed with care in our small studio in Wales and shipped as quickly as possible.
Pre-Sale Shipping
All pre-sale orders will ship within 3-5 working days from the date of payment.
Where possible, local orders may be hand-delivered.
You will receive a shipping confirmation email the moment your parcel is on its way.
Standard Processing Times
After the pre-sale period ends, all in-stock orders will be processed within 2-3 working days.
During holidays or busier seasons, dispatch times may be slightly longer - thank you for supporting a small-batch, independent brand.
Delivery Timeframes
Once dispatched, your order will typically arrive within:
-
3-5 business days via Royal Mail or courier service
Delivery times may vary slightly depending on your location and seasonal demand.
Delivery Costs
Shipping rates are automatically calculated at checkout, based on parcel weight and your delivery address.
Sustainable Packaging
Your order is packed using recyclable or reusable materials wherever possible, in line with our commitment to conscious, low-impact design.
Damaged or Missing Orders
If your parcel arrives damaged, or if an item is missing, please contact us within 48 hours of delivery:
Please include photographs of the packaging and product so we can resolve it quickly.
Questions?
For any shipping or delivery enquiries, email us at hi@storree.co.uk.
We aim to respond within 24-48 hours.